Questions & Answers
Answers to the most popular questions
- Logo is not shown on the invoice - why this happens and how to fix it?
- How to display Chinese or Japanese characters in the invoice?
- I am using the WooCommerce Checkout Field Editor. Can I add these fields to the PDF?
- How can i remove the “Seller” and “Buyer” block titles?
- I’m having trouble downloading batch invoices. When downloading, it just downloads a “no invoices for selected period” file, even though there should be many!
- Is it possible to renew an invoice if something goes wrong in the order-process? Can we generate a new invoice manually?
- Can i use one regular license on 2 online stores or need to buy another license to use on the second one?
- How can I configure the PDF file prefix?
- Is it possible to generate PDF invoices for past orders which were placed before installing the plugin?
- Can the 'Processing Order' & 'Completed Order' emails be disabled since we sell intangible items which do not get shipped at all?
- What is the difference between Proforma and Regular invoices?
- Is your plugin compatible with ‘Sequential Order Numbers’?
- How can i preview invoices?
- I am having trouble uploading my logo. How to solve this?
- I have configured the plugin but I can ‘t see the invoice download icon for the orders. Will it appear for the future orders only?
- Does it also show the shipping address if the customer has used separate billing and shipping addresses at the checkout ?
- Is it possible to display the individual item price net of tax on each line, then the tax rate and tax amount?
- Can the proforma invoice have a 'Pay with your card' link for online payments?
- Is it possible to recreate the invoice after I generated it already?
- Do I need to enable the WooCommerce invoice email setting for this PDF invoice to work?
- How does the 'Batch Download' function work?
- How can I modify the layout of the invoice?
- Does it display tax applied to the order?
- Does it display shipping fees and discounts?
- Are invoices automatically generated and emailed to the client?
- Are multiple rates of the same tax supported?
- How do I display customer's VAT number or any other WooCommerce custom field?
- Can I change the name of the PDF file?