Active support subscription gives you two benefits:
- Dedicated hands-on support from our highly experienced team
- Convenient way to keep your plugins updated by enabling native automatic updates
Unlike free plugins hosted on wordpress.org, premium plugins don't come with automatic updates by default - authors need to develop their own systems and maintain necessary infrastructure to enable this functionality.
Native automatic updates is a complimentary service that we provide to clients who keep their support subscriptions active and by doing so contribute towards ongoing maintenance of the system.
This only affects the way plugin updates are delivered - updates themselves are free for life and can be obtained in other ways, both manual and automatic.